What to Look for When Hiring an Appliance Repair Service
We rely on several different appliances to keep our homes running smoothly. Whether it’s a refrigerator to keep your food fresh or a washing machine to keep your clothes clean, your appliances are important to your daily life. When something goes wrong, you want to have it fixed quickly and fixed correctly at a reasonable price. Should one of the appliances in your home break down, you’ll want to make sure you pick the best appliance repair service possible. Here are a few things that you should consider before deciding which repair service you’re going to use.
Certifications and Licenses
First and foremost, you want to make sure that the appliance repair service you hire is certified to work in your state and has all of the proper licenses for the job at hand. This is to make sure that you are abiding by all federal and state laws, as well as making sure that you’re hiring a qualified technician. You don’t want someone without the proper certifications trying to fix your appliances, just like you wouldn’t want someone without a medical license to perform your surgery. With all of the proper certifications, you can be sure that your technician knows exactly what they’re doing.
Availability
You’ll want to find an appliance repair service that can fit in with your schedule. If you’re someone who works normal business hours, it can be tough to find a technician that will work with your busy schedule. Often, you end up having to take off work in order to have the technician come to repair your appliance. Look for an appliance repair service that offers evening hours.
You may also want to look for an appliance repair service that offers emergency services. Say you have a dishwasher that is leaking water all over your kitchen but it’s Saturday or maybe 10 o’clock at night. You won’t want to wait until normal business hours to schedule service. Some appliance service companies have 24/7 emergency service. Look for companies with these services because they’ll be able to help you when you need it most.
Customer Service
One of the most important things is how technicians interact with you and the quality of service that they provide. It can be frustrating to be told that your technician will arrive anywhere between 10 A.M. and 4 P.M. This forces you to cancel any plans you have or take an entire day off of work. The only thing worse than that is taking off work and waiting around all day for a technician who doesn’t show up or shows up without the proper tools needed for the job. It’s a waste of your time and is a clear example of disrespect.
A good appliance repair service will give you about a 2-hour window for when to expect your technician to arrive. And when your technician does arrive, he or she will have the required skills, tools, and parts to fix your appliance. Most of all, the technician will treat you and your home with respect.
An Appliance Repair Service You Can Count On
When hiring an appliance repair service, you want to hire one that you can trust will get the job done in a timely manner for a reasonable price. Jersey Coast Appliance has the expertise and customer service that you can rely on. We offer a variety of services, including 24/7 emergency service for issues that need immediate assistance. Also, with our night owl service available anytime between 4 P.M. and 8 P.M. during the week, we can conveniently work around your schedule.
As a nationally approved certified service center, we’ve undergone an extensive review of our management and customer service policies, dress code, adherence to Federal and local regulations, insurance coverage and technician qualifications to assure you, our customer, the best quality of service that is available today. If your appliances are in need of repairs, don’t hesitate, give us a call!
